Privacy and cookies
How enquiries made through this website are handled.
Enquiries and your details
Car Torque UK Ltd is responsible for the customer enquiries submitted through this website. You can contact the business using the contact form, including for questions about your personal information.
The enquiry forms ask for your name, email address, optional phone number, a message and, where selected, the vehicle you are asking about. The vehicle reference, enquiry source and time, follow-up status and email notification status are recorded with the enquiry.
These details are used to respond to your request and manage the follow-up. The forms ask for your agreement to this use. Enquiries are stored in the website’s restricted dealer dashboard even if an email notification cannot be sent.
Retention and access
The configured retention period is 90 days. Expired enquiry records are removed by the website’s scheduled retention process. Authorised dealer staff and site administrators can access the records.
You can use the contact form to ask about access to, correction of or deletion of an enquiry. Please provide enough information to identify it. Other records the business may hold outside these website forms are not described by this notice.
Cookies and links
WordPress uses essential login and session cookies for people who sign into the administration area. The enquiry forms use security tokens, a signed timestamp and a temporary, salted address-based rate limit to reduce spam. The forms do not store the raw IP address in an enquiry record.
No analytics or advertising tracking has been added as part of this website build. Links to services such as WhatsApp or directions open those services when selected; no map is loaded automatically on this page.
Questions
Send a privacy enquiry to Car Torque UK Ltd. This notice describes the website’s configured enquiry workflow; it should be reviewed whenever contact details, hosting, integrations, tracking or retention arrangements change.
Car Torque UK Ltd, a company registered in England and Wales with company number 16451074, whose registered office is at 6 Priory Close, Alpington, Norwich, NR14 7PA.